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Customer Support

June 2010

Making a Play for Didos release 9

Following the successful implementation of the new Release of DIDOS for Coles in Australia (Release 9), the first of Itim’s existing DIDOS customers have now successfully upgraded to this new release. Play.com have taken the new release as part of an initiative to improve their Invoicing process as their business continues to expand.  Play.com is one of the UK’s largest online retailers of music, DVD and electronics and have been using DIDOS for the past five years.

 

Release 9 provides with a number of enhanced features including:

 

·         Increased flexibility in the use of Document References

·         Additional Buyer Query features

·         Additional information for the DIDOS WorkView facilities

·         Enhanced User Interface

·         Increased security and transactional authorisation

About DIDOS

As the number of invoices you handle grows, there comes a point where a manual matching process becomes untenable. Do you divert staff away from identifying price or quantity discrepancies, but lose money in supplier overcharges? Or, do you throw headcount at the problem just to keep pace? Neither is really acceptable to your business, or a long-term fix.

 

The solution is automation

DIDOS automatically brings together related invoices, credit notes, receipts and returns and verifies that invoice values, irrespective of currency and within predefined supplier tolerances, match the goods received values. By matching at line level and automatically raising credit claims or debit notes for overcharges, DIDOS can typically match up to 95% of invoices first time.

 

Leaving as few as 5% of your invoices requiring clerical intervention, DIDOS then provides the tools and workflow to query and resolve these outstanding issues, therefore taking the entire invoice authorisation cycle fully in hand.

 

Turn costs into profit

 

With DIDOS, supplier overcharges can be eliminated, costly clerical errors reduced and prompt payment discounts exploited. But the financial benefits don’t stop there. Once the tedium and overload is taken care of, attention can be turned to where it adds most value. Companies like ONE STOP know the value of this change. For them, DIDOS is the foundation of their ability to confidently identify and address theft in store. In one year alone they reduced theft to 0.1% of sales.

 

 

Keep pace with your business

By automatically matching such enormous invoice volumes at product level and reducing clerical intervention to minimum levels, DIDOS will support your business growth.  For Travis Perkins, DIDOS allowed them to easily adapt and expand their accounting functions to accommodate the purchase of the Wickes business, Wickes themselves having been a DIDOS customers.

Contact itim for more information

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